Smartchat .
Conversations that Keep Up with Your Clients
Your 24 hour virtual business assistant
Meet Echo.
Imagine hiring someone who shows up early, replies instantly, remembers every follow-up, and speaks in a way that perfectly represents your brand You wouldn’t think twice. That person is Echo.
Echo is the intelligent assistant at the heart of SmartChat. While she’s powered by AI, what she delivers is something every business needs: consistency, calm under pressure, and clear communication at scale.
She’s always available, even after hours. She can manage hundreds of conversations at once, book appointments, answer questions, send reminders, and pass qualified leads straight to your CRM. And when something needs a personal touch, she knows when to step aside.
Echo is not just a chatbot. She becomes part of your team. She learns your voice, understands your business, and helps every customer feel heard and supported. No complex setup. No stress. Just reliable, intelligent support that gives your team space to focus on what matters. Once Echo is in place, everything just works better.
Why People Choose Smartchat & Echo.
Built for Growth
SmartChat helps you scale without growing your team. Echo manages high volumes of customer conversations so you can stay focused on building your business.
Always Available
Customers expect quick responses. Echo replies instantly, day or night, keeping your brand responsive even when you're off the clock.
Meets Customers Where They Are
Smartchat works seamlessly on WhatsApp, your websites, and social media - reaching people where they already spend their time.
Keep It Personal
Echo speaks in your tone, understands your business, and delivers a human experience that builds trust and loyalty.
Simplifies the Work
From handling FAQs and bookings to sending reminders and updates, Echo takes care of the routine so your team can focus on what matters.
Ready When You Are
No complex setup or training required. SmartChat gets to work in days, not weeks, and grows with you.
Features of Smartchat
Dedicated WhatsApp Number
A unique WhatsApp number assigned to the business for direct customer communication.
AI Agent with NLP
A smart, AI-powered assistant that automates conversations, adapts to your business needs, and delivers
Website Chat Widget Integration
Embeds a WhatsApp chat button on the business website for seamless customer support
Lead Capture & CRM Integration
Automatically collects leads and integrates them into approved business CRM systems.
Click-to-WhatsApp Ads
Enables direct customer engagement from digital ads to WhatsApp chat.
Social Media Chat Integration
Connects WhatsApp chat with social media platforms like Facebook and Instagram.
Agent Chat Handover
Allows multiple team members to manage customer inquiries seamlessly.
Monthly Reports
Provides analytics on customer interactions, lead generation, and engagement metrics.
Automated Follow-ups & Drip Messaging
Connects WhatsApp chat with social media platforms like Facebook and Instagram.
Customer Sentiment Analysis
Analyzes chat interactions to measure customer satisfaction and sentiment.
Included Conversations per Month
A set number of Reported WhatsApp conversations available each month without additional charges
Monthly Subscription
Includes platform access, a dedicated WhatsApp number, your Echo tier conversation access and features, one agent access
